Privacy

Who we are

Igor Ceramics is responsible for your data.

What we collect

When you order: your name, email, delivery address and, if you give it, your phone number. We use these to make and send your order, email you about it, and keep the records the law requires (usually six years for tax). Card and PayPal details go straight to the payment provider; we never see or store them.

If you create an account we also keep your password (encrypted) and your order history until you ask us to close the account.

Cookies

This shop uses only the cookies it needs to work, so there's no cookie banner:

• cart_id: remembers your basket (30 days).
• customer_token: keeps you signed in, if you sign in (7 days).
• last_order: lets you see the order you just placed (1 day).

No advertising, analytics or social media trackers.

Where it's kept

On servers in the UK, run by our hosting provider, who handles it only on our instructions.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. If you're unhappy with our answer you can complain to the Information Commissioner's Office (ico.org.uk).